The FAQ contains the answers to the most frequently asked questions about the Treexy store.

Can I pay with PayPal or credit card?

Yes, it is possible to pay with both PayPal and credit card. You can find all supported payment methods on the order assistance page.

How secure is the Treexy store?

FastSpring, the provider of our store, is regularly audited to ensure that they are PCI Compliant. This means that there is no risk of your personal data or credit card information being stolen. To guard against credit card fraud and protect your financial data, credit card numbers are not stored.

FastSpring also employs Verisign SSL Certificates that meet the highest standard in the internet security industry for secure transations for every purchase. An SSL certificate establishes a private communication channel enabling encryption of the data during transmission.

Have I been charged twice?

No, this is very unlikely. You have probably mistaken the friendly reminder email as a confirmation of a second charge. Please read emails thoroughly and, when still in doubt, check your bank statements to make sure. If it actually turns out to be a second charge then please contact us and we'll help you resolve the matter.

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