Shop
What are the accepted payment methods?
Are my payments recurring?
Is it safe to place an order?
Our shop is regularly audited to ensure it's fully PCI compliant. This security standard guards against fraud and protects your data as vital information, such as credit cards, is not stored and therefore cannot be stolen.
We also employ SSL certificates that meet the highest standards to secure every purchase. An SSL certificate establishes a private communication channel, enabling encryption of your data during transmission.
Have I been charged twice?
What is the refund policy?
Unlike most companies, we offer the possibility to refund purchases made through our shop. All our products come with a 14 day return policy, starting at the time of purchase. The full amount, minus a 5% administrative fee charged by our reseller, will be returned to you.
You must contact us within this period for a refund to be considered. Please include your name, order id, and a reason so we can assess your refund request. This helps us to improve our products and find better ways of serving our customers. If you made a purchase through Steam, you must contact their support for refunds.
We reserve the right to refuse to do business with customers who abuse our refund policy.