Shop

What are the accepted payment methods?
We accept various payment methods, including credit cards, debit cards, PayPal, Amazon Pay, iDeal, and Sofort. You can find all accepted payment methods while ordering a product through our shop.
Are my payments recurring?
No, you're only charged once. If your license expired, you have to buy a new license yourself.
Is it safe to place an order?

Our shop is regularly audited to ensure it's fully PCI compliant. This security standard guards against fraud and protects your data as vital information, such as credit cards, is not stored and therefore cannot be stolen.

We also employ SSL certificates that meet the highest standards to secure every purchase. An SSL certificate establishes a private communication channel, enabling encryption of your data during transmission.

Have I been charged twice?
That's very unlikely. You've probably mistaken a friendly reminder email as a confirmation of a second charge. When you're still in doubt, you can check your bank statements to make sure. If it turns out to be a second charge, please feel free to contact us and we'll help you resolve the matter.
What is the refund policy?

Unlike most companies, we offer the possibility to refund purchases made through our shop. All our products come with a 14 day return policy, starting at the time of purchase. The full amount, minus a 5% administrative fee charged by our reseller, will be returned to you.

You must contact us within this period for a refund to be considered. Please include your name, order id, and a reason so we can assess your refund request. This helps us to improve our products and find better ways of serving our customers. If you made a purchase through Steam, you must contact their support for refunds.

We reserve the right to refuse to do business with customers who abuse our refund policy.

Who is FastSpring?
We use FastSpring as a reseller, so you'll be making a payment to us through FastSpring. They will safely process your payment and send the products that you ordered. They're fully authorized by us to operate as a reseller.