These Terms and Conditions ("TAC") are specified for you by Treexy V.O.F., located at Beiehôf 1, 9041GG in Berltsum, Friesland, The Netherlands.

Treexy websites, Treexy software and Treexy services ("Treexy Services") are subject to the following TAC. The most current version of the TAC can be reviewed by visiting this page (/terms-of-use) directly, clicking on the "Terms and Conditions"  hypertext link located at the bottom of the web pages on the treexy.com website ("Treexy Website") or by using the "Terms and Conditions" button in the "About" section of any Treexy software program.

Specific clauses may be applicable to (1) specific content made available by Treexy Services; (2) specific content, information or material uploaded, send, publicized or submitted through Treexy Services by you; and (3) transaction concluded through Treexy Services. Such specific clauses may apply in addition to these TAC or, when and to the extent that they are expressly specified, may supersede these TAC.

This glossary describes the term descriptions used in the Treexy Terms and Conditions.

By having access to or using Treexy Services you are explicitly accepting the TAC and all the terms and conditions that are stated or referenced to here or any additional terms and conditions stated on Treexy websites or explicitly mentioned to you by Treexy Services. If you DON'T AGREE with the TAC you SHOULD NOT USE or access any of the Treexy Services.

These TAC can be changed at any time by Treexy. The modified TAC are effective upon posting. By visiting or using Treexy Services after the posting of the modified TAC you will be deemed to have accepted these changes. You're advised to view the TAC before use of Treexy Services.

Treexy reserves the right to discontinue Treexy websites and notifications of changes and updates pertaining to Treexy Services and the TAC without prior notice.

Personal information acquired or collected by Treexy Services is used to provide the Treexy Services that you request. We do not sell, rent, or lease personal information of any kind to third parties.

Collected information (e.g. IP-address, email address, username, password, transaction details, browser, operating system, etc) is stored in our secure private database in order to provide you secure access to Treexy Services; allow us to analyze the usage, compatibility, stability and performance of Treexy Services; and document transactions and communication for tax and/or legal purposes.

Treexy gives no guarantees or statements that Treexy websites (1) meet your requirements, (2) will be uninterrupted, secure, or error free, or (3) that the results that can be obtained from the use of Treexy websites (including all information and materials on the Treexy websites) are accurate, complete, trustworthy or otherwise meet your requirements.

Treexy isn't liable for interruptions or omissions in internet, network or "hosting services"  and does not warrant that the Treexy services are free of viruses or other harmful elements.

Treexy websites are public so your user content doesn't have any protection of confidentiality. Don't place any confidential information on Treexy websites!

Downloading or otherwise obtaining material through the use of Treexy Services is at your own risk. You are responsible for any damage to your computer system or loss of data resulting from the downloading of such materials.

Access to specific features of Treexy Services sometimes requires registration. This registration is free of charge.

Most Treexy Services are compatible with and require a Treexy Account. When you register a Treexy account, you have to fill in an username, password, email address, first name and last name. The information you enter should be valid, working and contain up to date information. Username and email addresses need to be unique and can only be used once. When either a username or email address is already in use you will be prompted to use another email address or username. Treexy will send a confirmation email once all the registration information has been submitted. This confirmation email contains the information that was submitted by you and a key which is used to verify the email address the first time you login.  Some Treexy Services have their own separate registration process but are still subject to the TAC as stated here.

You alone are responsible for maintaining the confidentiality of your password and limiting the access to your computer(s) and the Treexy Services used by you. You are responsible for any and all activities that take place under your account, username and/or password that are consequences of your behavior, inaction or negligence.

If you suspect that your account has been compromised in any way then you should change your password immediately and contact Treexy by using the contact information on the contact page located at http://www.treexy.com/about/contact. Treexy reserves the right to (1) disable or remove any account suspected of abuse or inactivity, (2) reject the registration of a specific e-mail service or ISP as it sees fit.

Some (parts of) Treexy Services require payment to gain access to certain features/functionalities. Access to these features can be gained by purchasing the corresponding product from the Treexy store.

Once you have added all the desired products to your cart you can check out by clicking the "View cart" and "Checkout" buttons respectively (these buttons are only visible in the store).

All transactions are processed by FastSpring for easy and secure transfer. Once the payment is made you will be redirected to the Treexy Website. FastSpring will process your payment and within minutes you will receive a confirmation email with a receipt and a key to unlock the bought functionality.

Keys are coupled to a Treexy Account which means that you need to register for a Treexy Account if you haven't already done so. To start using the functionality you can simply login using Treexy software and select the "Register product" option by clicking your account name. You can then enter the corresponding key from the confirmation email and your account will then have access to the purchased feature.

A key can only be used once unless explicitly stated otherwise in the store. Once the key is coupled to a Treexy Account it can't be decoupled. Once a key or keys have been emailed to you it is your responsibility to keep them secure so that only you or a trusted person have access to those keys.

Every software product offered by the Treexy Store comes with a 7-day return policy after the date of purchase. Unlike most downloadable software products, we do offer refunds for purchases made through the Treexy Store. The full amount, minus a 5% administrative fee, will be returned to you, the customer.

Before a refund will be considered, within 7 days of the purchase, you must send a request by email (use the word 'refund' in the subject field) to support@treexy.com. Include your name, order id, the reason for the refund, and describe your reason in detail.

We will provide a refund upon request after we investigate and justify the request for refund. This helps us to find better ways of serving our customers.

Treexy does reserve the right to deny or refuse to do business with any customer(s) who we believe are intentionally abusing our refund policy.

With any software purchase from the Treexy Store the customer will receive a license that gets activated once the product key is coupled to a Treexy Account. A Treexy Account may only be used on multiple installations within the same household as long as it is not being used on multiple systems at once. It is not allowed to share an account between multiple households and doing so will result in the account being blocked.

A slightly altered case may apply to professional business users that have a premium license, see the 'Usage in business' section of the TAC.

For the use in business it is required to own a premium license. In the case that it is required to have access on multiple computers on different locations, i.e. outside the normal household systems, the customers needs to sent a notification by email (use the word 'Business request' in the subject field) to support@treexy.com indicating that the Treexy Account is being used as a business account. Failing to notify Treexy of the business setting of the Treexy Account may result in the account being blocked.

Include your name, the name of the company, the Treexy Account username, and a description of the scenario in which your Treexy Account has to be used on multiple different systems in the notification email.

Your notification will be assessed and a confirmation email will be sent by Treexy that indicates whether or not the Treexy Account, specified by you in the notifation email, has been cleared to be used on multiple systems. Only upon receiving the official confirmation from Treexy, stating that your Treexy Account has been cleared for business use, you may assume that the Treexy Account will not be blocked when it is being used on different systems.

Note that, unless explicitly stated otherwise, it is still not allowed to use a Treexy Account on multiple systems at once. As the owner of the Treexy Account, you are responsible to make sure that there isn't an accessive amount of 'simultaneous sign in' conflicts (make sure to sign out when leaving your customer). Such conflicts indicate that the account may be shared which is not allowed. Accidents happen, and your Treexy Account will not be blocked for a single conflict, but large amounts of conflict indicate that probably another separate Treexy Account is necessary for your business.

Treexy isn't in any way responsible for any third party content, software or services ("Third Party Wares"). Any link or reference to Third Party Wares provided by Treexy Services isn't an approval or guarantee of any kind of the linked content and Treexy doesn't take any responsibility for the content and its actions of any kind and format.

The use and registration of the name "Treexy" is reserved exclusively for our company. You may not use or register the company name, registered name, trade name, domain name or other name, designation or description, of which the name Treexy is a part of.

All materials and products found on Treexy Services may not be copied, modified, published or distributed in any way, without Treexy' prior written/e-mail permission (except when other description for specific materials is provided).

All rights of the content of Treexy Services that aren't explicitly given, are reserved.

If you expect or know that any of the materials used or copied by Treexy Services infringe copyrights then please send a message to Treexy by using the contact information on the contact page located at http://www.treexy.com/about/contact.

In the case of reporting (potential) copyright infringement material please mention (1) the exact location of the material on the Treexy Services, (2) name of the owner and/or the original source and (3) provide valid contact information of yourself and/or the owner (you need to explicitly state that you have permission of the owner to provide this information) that we can use for our response.

Treexy operates under the assumption that any content posted on the web has been made publicly available for anyone to use unless explicitly stated otherwise. This same publicity of the content on the web is also the reason that we honor any and all copyright claims. It is in no way the intention of Treexy to use any copyrighted material that doesn't belong to Treexy or isn't publicly available. Credit will be given where credit is due and original sources should always be mentioned.

If Treexy fails to make use of any right or remedy under these TAC it should not be construed as a waiver of that right or remedy, whether for past or future actions of any person. Nor the receipt of funds by Treexy, or the confidence of a person in the operation of Treexy won't be considered as a waiver of that right or remedy. Only a specific, written waiver signed by an authorized representative of Treexy has legal effect.

The headers above the section of this TAC are only meant as a clarification of that section and aren't part of or have influence on the meaning and interpretation of the TAC.

V.O.F. Treexy
Trading under the name/names: Treexy

Establishment & office address:
Beiehôf 1
9041 GG Berltsum
The Netherlands

Availability: Weekdays, office hours
Email: support@treexy.com

Chamber of Commerce (KvK) number: 55622275
VAT (BTW) number: NL851790483B01